Cancellation Policy

Effective Date: 23 January 2026

1) Order cancellations

You may request cancellation only before your order is shipped/dispatched.

To request cancellation, contact us as soon as possible at [support@fazz.ae] with your order number.

2) If the order has already been shipped

If your order has already been dispatched, it cannot be cancelled. You may still be eligible for a return only if the product remains unopened and sealed, subject to our Return & Refund Policy.

3) Refund timing for cancellations

If your cancellation is approved, your refund will be processed within 7–10 business days to the original payment method.