Terms & Conditions

Effective Date: 23 January 2026
Website: www.fazz.ae
By using our website and placing an order, you agree to these Terms & Conditions.

1) About Fazz

Fazz sells fragrance products through www.fazz.ae. We operate from Dubai, UAE.

2) Eligibility to use the site

You agree that you will:

  • Provide accurate information during checkout
  • Use the website legally and not attempt to harm, hack, or disrupt it

3) Product information

We aim to display accurate product descriptions (notes, size, packaging). However:

  • Packaging and design may vary slightly between batches
  • Colors may appear different depending on your screen
  • Availability may change without notice

4) Pricing and payments

  • All prices are shown in AED unless stated otherwise.
  • Prices may change at any time.
  • If a pricing or listing error occurs, we may cancel the order and refund any amount paid.
  • Payments are processed via secure third-party gateways.

5) Order acceptance and cancellation by us

An order is considered accepted once you receive an order confirmation and/or dispatch confirmation email/message. We reserve the right to refuse or cancel orders for reasons including suspected fraud, stock unavailability, or errors.

6) Delivery

Delivery timelines are estimates and may vary due to courier delays, peak periods, public holidays, or address issues. You are responsible for providing the correct address and phone number.

7) Returns and refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to that policy.

8) Intellectual property

All website content (images, text, logos, designs) is owned by or licensed to Fazz and may not be used without written permission.

9) User content (reviews/comments)

If you submit reviews or content, you agree it will be truthful and not offensive or unlawful. We may remove content that violates these terms.

10) Limitation of liability

To the maximum extent allowed by law, Fazz is not liable for indirect or consequential losses. Our total liability for any claim is limited to the amount you paid for the product(s) in the related order.

11) Governing law

These Terms are governed by the laws applicable in Dubai, United Arab Emirates, and disputes will be subject to the competent courts in Dubai, UAE.

12) Contact

Email: [support@fazz.ae]