Effective Date: 23 January 2026
Current shipping: UAE (local)
Future shipping: We plan to offer international shipping later. When available, international delivery terms, fees, and timelines will be shown at checkout.

1) Processing time

Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

2) Delivery timeframe (UAE)

Estimated delivery times will be shown at checkout and may vary depending on location and courier service. Delays can happen due to peak periods, weather, or courier operational issues.

3) Delivery details

• Please ensure your address and phone number are correct.
• If delivery fails due to incorrect details or unavailability, re-delivery fees may apply.

4) Shipping fees

Shipping fees (if any) are shown at checkout before payment.

5) Tracking

If tracking is available for your courier option, we will share tracking details via email/SMS/WhatsApp (as applicable).

6) International shipping (future)

When international shipping becomes available:

• Duties/taxes (if applicable) may be charged by the destination country
• Delivery times will vary by region
• Certain products may be restricted for air transport in some regions